Administrative Excellence for Secretaries and Administrators

Administrative Excellence for Secretaries and Administrators Training Course

Introduction

This interactive training course ” Administrative Excellence for Secretaries and Administrators ” tackles both the practical know-how you need to give you an edge in a busy multi-faceted role, as well as the mind-set, confidence and calmness to manage yourself, your work and your working relationships.

Administrative professionals are highly valued for their ability to wear many hats, cope with high-level responsibilities, and work with both speed and accuracy. Organising all the pieces and parts of your professional life – from work spaces to meetings to travel plans, as well as keeping executives organized, takes a huge range of skills and attributes.

This training course will feature:

Managing your time more effectively for increased productivity
Understanding the secrets and pitfalls of effective communication
Building an effective working partnership with your boss
Managing your emotions, stress and motivation levels
Essential skills for organizing any project, meeting or event

Course Objectives

By the end of this training course, participants will be able to:

Work smarter and leverage their time to get things done quicker
Set and achieve short and long term goals
Communicate confidently and clearly at all levels
Present themselves professionally in meetings and presentations
Organise themselves, their office, and their executives more effectively
Identify, develop and improve key competencies necessary for superior performance
Improve creative thinking, problem solving and decision making skills
Develop reading skills and note-making effectiveness
Learn to use and apply simple memory systems
Be better able to understand personality and behavioural characteristics in order to achieve what they want from other people
Develop a plan and approach for self-development