The Support Staff and Administrative Assistant

Introduction

This is an exciting and interactive training course ” The Support Staff and Administrative Assistant ” . It is designed to provide office administrators, supervisors of clerical and administrative staff, executive secretaries and personal assistants the opportunity to review and develop the interpersonal and professional skills they need to do their jobs effectively. Thereby contributing to their own, their boss and their organization’s success .

In this training course you will learn how to:

Manage a network of working relations
Communicate effectively
Manage time for yourself and others
Manage the performance of admin staff
Improve written communications
Organise office systems

Course Objectives

By the end of this training course, participants will be able to:

Extend their understanding of their roles and the key contribution they make to organisational success
Review their working relationships
Review and developed their personal organisation, communication and interpersonal skills
Develop an action plan to help themselves, their boss and other colleagues work in more effective and efficient ways

Approved Certificate from